Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how tf777 ("tf777," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "User," "you") who access or use the tf777 online gaming platform at tf777.app and any associated mobile applications or services (collectively, the "Platform").

tf777 is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

By registering an account on tf777, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the tf777 Platform.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, tf777 acts as the personal information controller in respect of the personal data collected through the Platform. tf777 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions about how tf777 handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) via the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

tf777 collects the following categories of personal data from players:

tf777 does not intentionally collect sensitive personal information beyond what is necessary for identity verification and regulatory compliance. Where sensitive data (such as government ID numbers) is collected, it is handled with heightened security measures.

4. How We Collect Your Data

tf777 collects personal data through the following means:

• Direct collection: Information you provide when registering your tf777 account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Information received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank) in connection with financial transactions, and from identity verification service providers used for KYC compliance.
• Publicly available sources: In limited circumstances, tf777 may verify information against publicly available records for fraud prevention and regulatory compliance purposes.

5. How We Use Your Personal Data

tf777 uses the personal data we collect for the following purposes:

• To create, manage, and maintain your tf777 player account
• To verify your identity and age (21+ requirement) in compliance with applicable regulations
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (₱)
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities
• To provide customer support and respond to your inquiries and complaints
• To send you account-related notifications, including transaction confirmations and security alerts
• To send you promotional communications about tf777 bonuses and offers, where you have consented to receive such communications
• To monitor your gaming activity for responsible gaming purposes and to enforce self-exclusion requests
• To analyze Platform usage and improve the tf777 user experience
• To comply with our legal and regulatory obligations under Philippine law
• To enforce our Terms & Conditions and other applicable policies

6. Legal Basis for Processing

tf777 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing transactions, and providing gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, age verification obligations, and regulatory reporting.
• Legitimate interests: Processing necessary for tf777's legitimate business interests, including fraud prevention, platform security, and improving our services, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications and the use of non-essential cookies.

7. Data Sharing and Disclosure

tf777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC service providers used to verify your identity and age in compliance with regulatory requirements.
• Technology service providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Game providers: Third-party game developers and live casino operators whose games are integrated into the tf777 Platform, to the extent necessary to operate those games.
• Regulatory authorities: Philippine government agencies, law enforcement authorities, and regulatory bodies (including PAGCOR) where disclosure is required by law, court order, or regulatory directive.
• Professional advisors: Legal counsel, auditors, and other professional advisors, subject to confidentiality obligations.

All third parties with whom tf777 shares personal data are required to handle such data in accordance with applicable Philippine data protection law and tf777's data protection standards.

8. Data Retention

tf777 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data is retained for up to two (2) years from collection, unless a longer retention period is required for security or legal purposes.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, tf777 will securely delete or anonymize the data in accordance with our data disposal procedures.

9. Cookies and Tracking Technologies

tf777 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit tf777.app. We use the following types of cookies:

• Essential cookies: Required for the Platform to function correctly, including maintaining your login session and remembering your preferences. These cannot be disabled without affecting Platform functionality.
• Analytics cookies: Used to collect anonymized data about how players use the Platform, helping us identify areas for improvement. This data does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent activity, protect against unauthorized access, and maintain Platform integrity.
• Preference cookies: Used to remember your settings and preferences, such as language and display options, to personalize your experience.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the tf777 Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

10. Data Security

tf777 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• AES-256 encryption for data stored on our servers
• TLS/SSL encryption for all data transmitted between your device and the tf777 Platform
• Multi-factor authentication options for player accounts
• Regular security audits and penetration testing by independent security professionals
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Continuous monitoring for suspicious activity and potential security threats
• Regular staff training on data protection and information security best practices

While tf777 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your tf777 login credentials and for ensuring that your device is adequately secured.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by tf777:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as described in this Policy.
• Right of access: The right to request a copy of the personal data tf777 holds about you, along with information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data tf777 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tf777's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on tf777's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe tf777 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 15. tf777 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

12. Children's Privacy

The tf777 Platform is strictly intended for users who are 21 years of age or older. tf777 does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register an account or use the tf777 Platform in any capacity.

If tf777 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered an account on tf777, please contact our support team immediately so that we can take appropriate action.

13. Third-Party Links

The tf777 Platform may contain references to third-party payment providers and service partners. tf777 is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the tf777 Platform.

tf777 does not endorse or make any representations about third-party websites or services, and your interactions with such third parties are solely between you and them.

14. Changes to This Privacy Policy

tf777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, tf777 will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we process your personal data, tf777 will notify registered players via the contact information on file, such as by email or in-platform notification, prior to the changes taking effect.

Your continued use of the tf777 Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tf777 handles your personal data, please contact our Data Protection Officer:

Email: [email protected] (plain text — not a clickable link)

Support email: [email protected] (plain text — not a clickable link)

tf777 aims to respond to all privacy-related inquiries within five (5) business days. For urgent data security concerns, please use our 24/7 live chat support available directly on the tf777 Platform, where our team typically responds within five (5) minutes.

If you are not satisfied with tf777's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Contact details for the NPC are available on the official NPC website.